PAYMENT POLICY
All payments must be made upon registration via the TPCA Training Registration site using a credit card or purchase order (PO) number. If paying by check, payment for PO's is due within 30 days of registration unless the government entity provides written verification of intent to pay or a copy of the PO, which can be uploaded during registration. If payment for a PO is not received within 14 days prior to the class start date, the registration will be canceled.
CANCELLATION POLICY
Cancellations 30 Days or More Before Class Start Date: Participants will receive a full refund of the registration fee (minus a $50 administrative fee) if written notice of cancellation is provided.
Cancellations Less Than 30 Days Before Class Start Date: No refunds will be issued. However, substitutions are allowed, or participants may apply the registration fee toward a future class. The new class date must be selected at the time of cancellation and no later than 7 days prior to the original class date.
No-Show Policy: If no written cancellation is received and the participant does not attend the class, the participant or their agency will be responsible for paying 100% of the registration fee if it has not already been paid.
For any questions or further assistance regarding our payment and cancellation policies, please reach out to us at: 📞 Phone: (512) 281-5400 📧 Email: training@texaspolicechiefs.org
